One Stop Shop

How to Focus on Your Product with Q-See Security

Episode Summary

On this episode we talk with general manager Rishi from Q-see security systems. We discuss topics like the importance of focusing on your product first and why great customer service is everything for your business.

Episode Notes

Rishi Sharma, GM of Q-See Security, has had an interesting journey to say the least.

In this episode, Rishi shares how he worked on Obama's election campaign before moving into local government, whereafter he joined Q-See in Customer Service. Over time he worked his way to the top and is now General Manager. He credits the lessons he learnt from his grandparents, which sees him taking chances and living a life without regrets.

Rishi also shares how they focus on the quality of their products, their customer service and how they've build a distribution network via big retailers.

Some of the best quotes from the episode:

• “Take chances and live a life without regrets.”
• “Meditation has helped me put life in perspective and step outside of situation in crisis.”
• “Connect with your customers around a bigger goal than just buying the product.”
• “Customer support is everything!”
• “Our biggest initial investment was the quality of our products.”

Find Q-See elsewhere:

• Store: https://q-see.com/
• Twitter: https://q-see.com/twitter.com/Q_SEE
• Facebook: https://q-see.com/Facebook.com/Qsee
• YouTube: https://q-see.com/youtube.com/qseesecurity
• Instagram: https://instagram.com/Q_SEE

Credits:

• Music featured in this episode was "Celery Man" by Birocratic and can be found at www.soundcloud.com/birocratic.
• This podcast was produced by comealivecreative.com.